Terms and Conditions for Duka POS Effective Date: January 2026 Welcome to Duka POS. By accessing or using our website, mobile app, or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services. 1. Use of Services Duka POS provides a Point of Sale (POS) system for managing sales, purchases, inventory, and other business operations. You agree to use Duka POS for lawful business purposes only. Any misuse of the system is strictly prohibited. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. 2. Registration and Accounts To access certain features of Duka POS, you may need to create an account. You must provide accurate and complete information during registration. You are responsible for any activity that occurs under your account and for keeping your password secure. 3. Fees and Payments Duka POS may offer free or subscription-based services. Any fees or subscription terms will be clearly stated. Payments, if applicable, are non-refundable unless otherwise specified. Failure to pay subscription fees may result in suspension or termination of access to certain services. 4. Intellectual Property All content, software, logos, and designs on Duka POS are the property of Duka POS and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written consent from Duka POS. 5. Data and Privacy Your use of Duka POS is also governed by our Privacy Policy, which explains how we collect, store, and use your data. You consent to the collection and use of your data as described in the Privacy Policy.
6. User Conduct You agree not to: Use the system to engage in fraudulent, illegal, or harmful activities. Interfere with the operation of Duka POS or attempt to access unauthorized areas. Upload, post, or transmit harmful software, viruses, or malicious code. 7. Limitation of Liability Duka POS is provided “as is” and “as available.” We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the service. While we take steps to ensure accuracy, Duka POS does not guarantee error-free operation, uninterrupted service, or complete accuracy of data. 8. Termination Duka POS may suspend or terminate your access if you violate these Terms and Conditions. You may terminate your account at any time by contacting our support team. Upon termination, your account data may be deleted according to our data retention policy. 9. Changes to Terms Duka POS reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on this page, and your continued use of the service constitutes acceptance of the new terms. 10. Governing Law These Terms and Conditions are governed by the laws of Tanzania. Any disputes arising from the use of Duka POS will be subject to the exclusive jurisdiction of Tanzanian courts. 11. Contact Information If you have any questions about these Terms and Conditions, please contact us: Email: info@dukapos.co.tz Phone: +255 759 702 766