Effective Date: January 2026 At Duka POS, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or services. By using Duka POS, you agree to the practices described in this policy. 1. Information We Collect We may collect the following types of information: Personal Information: Name, email address, phone number, business/shop information, and account details you provide when signing up or contacting us. Transaction Information: Sales, purchases, inventory data, and payment details entered into the POS system. Usage Data: Information about how you use the website or app, including device information, IP address, browser type, and pages visited. 2. How We Use Your Information We use the collected information for the following purposes: To provide and manage your Duka POS account and services. To improve and personalize the user experience of our POS system. To communicate updates, announcements, and promotions related to Duka POS. To analyze trends and monitor system usage for better performance and security. 3. How We Share Your Information We respect your privacy and do not sell your personal information to third parties. Information may be shared in the following cases: With service providers who assist us in delivering POS services (e.g., payment processors, cloud hosting providers). When required by law or legal process. In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of business assets. 4. Data Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration. All sensitive data is stored securely and encrypted where applicable. Access to personal information is limited to authorized personnel only.